Fabric Care - Documentation

Overview

This guide documents all active modules in the left sidebar: Business, Setup, Configuration, and Security. Each section explains what the screen does and how to use it in daily operations.

Dashboard

Shows store-wise totals for customers and orders.
Quick Stats displays order status counts.
Orders Trend shows last 7 days activity.

Stores

Create and manage store records.
Assign store users for access control.
Each store has its own customers, orders, and settings.

Customers

Create customers with name, phone, address, and GST details (optional).
Search by name or mobile number.
Deactivate/reactivate customers as needed.

Orders

Create Order

Select customer first.
Add items, services, quantities, and attributes.
Review subtotal, discounts, tax, and total.

Status Updates

Update status as order moves from workshop to delivery.
Delivered status completes the order.

Order Status Glossary

#1

Order Created

Initial stage when the order is registered and garments are received at the store.

#2

Sent to Workshop

Garments have been dispatched from the store and are on their way to the factory.

#3

Received in Workshop

The factory has received the garments and the cleaning process has started.

#6

Sent to Store

Finished garments are dispatched from the factory back to the retail store.

#7

Received in Store

Garments are received at the store, racked, and waiting for the customer to pick them up.

#8

Delivered

The customer has picked up the order and the payment process is completed.

#9

On Hold

Processing is paused due to issues like stains not removing, fabric damage, or missing information.

#10

Cancelled

The order has been terminated before processing, either by the customer or the admin.

#11

Unprocessed

The order is received but processing has not started yet.

Attributes

Create attributes such as Color, Defects, Brand.
Attributes can add fees or be required fields.
Attach attributes to items for order-level capture.

Services

Create services like Dry Cleaning, Wash & Iron.
Services are used in pricing and order creation.

Items

Create items under categories (e.g., Shirt, Saree).
Assign default attributes and services if needed.

Prices

Set prices for item + service combinations.
Ensure correct store is selected before editing.

App Settings

General

Store name and basic preferences.
Branding and display defaults.

Order

Order prefix and start number.
Delivery days, urgent rules, discounts.

Tax

Tax name, type, and rate.

Tag Design

Enable fields and sort order.
Preview and print label layouts.

Countries & States

Manage location lists used in customer addresses.
Enable/disable specific countries or states.

Users

Create users and assign them to stores.
Deactivate users if access should be revoked.

Roles

Roles control permissions for modules.
Assign roles to users for access control.
Store and workshop flows are fully permission-driven. If a screen shows Access Denied, check role permission mapping first.

Store Admin Guide

Store Admin works on store-side operations: customer onboarding, order creation, payment link flow, order tracking, process panels, and store users.

Daily Flow

Check selected store from top bar (or fixed store label if only one store).
Create customer from Customers page or directly inside order creation.
Create order from /admin/orders/create or KG flow /admin/orders/create-kg.
Confirm order and send payment link (active gateway based).
Track order and item statuses from Orders list/detail pages.

Store Modules

Customers (search, create, update, wallet credit, package sale/recharge).
Orders (status updates, tentative date, item status, print invoice/tag).
Process Items (/admin/process/items) with search+scan (scan barcode and press Enter in search), left-to-right move, and action validation.
Send to Workshop flow captures Vehicle Number and Driver Name, and creates challan tracking.
Settings: order, tax, payment gateway, label, and other store-level configs.
Tools: migration, migration mappings, logs, Interakt WhatsApp test panel.

Important

Store Admin should only see and work on current store data.
If user has one store only, that store should remain auto-selected in session.
Removing store mapping should not hard-delete user from global users table.
Migration tool now provides downloadable skipped-rows CSV with Source File, Step, Line No, Order No, and Reason.

Workshop Admin Guide

Workshop Admin manages workshop execution: item processing stages, workstation assignment, workshop users/staff, and workshop-side order progression.