LC
Fabric Care Operations
Quality • Hygiene • Traceability
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Documentation

Laundry SaaS User Guide Step-by-step documentation for store teams.

All active modules are documented below. Use the left table of contents to jump to a section.

Quick Start
  1. 1 Login with store credentials.
  2. 2 Select the correct store from the top bar.
  3. 3 Create customers → create orders → print tags → update status.
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Overview

This guide documents all active modules in the left sidebar: Business, Setup, Configuration, and Security. Each section explains what the screen does and how to use it in daily operations.

Dashboard

  • Shows store-wise totals for customers and orders.
  • Quick Stats displays order status counts.
  • Orders Trend shows last 7 days activity.

Stores

  • Create and manage store records.
  • Assign store users for access control.
  • Each store has its own customers, orders, and settings.

Customers

  • Create customers with name, phone, address, and GST details (optional).
  • Search by name or mobile number.
  • Deactivate/reactivate customers as needed.

Orders

Create Order
  • Select customer first.
  • Add items, services, quantities, and attributes.
  • Review subtotal, discounts, tax, and total.
Status Updates
  • Update status as order moves from workshop to delivery.
  • Delivered status completes the order.
Order Status Glossary
#1
Order Created
Initial stage when the order is registered and garments are received at the store.
#2
Send to Workshop
Garments have been dispatched from the store and are on their way to the factory.
#3
Under Processing
The factory has received the garments and the cleaning process has started.
#4
Ironing
Cleaning is done; garments are currently at the pressing/ironing unit.
#5
Packed
Ironing is completed, and garments are tagged and packed for return.
#6
Sent to Store
Finished garments are dispatched from the factory back to the retail store.
#7
Ready for Delivery
Garments are received at the store, racked, and waiting for the customer to pick them up.
#8
Delivered
The customer has picked up the order and the payment process is completed.
#9
On Hold
Processing is paused due to issues like stains not removing, fabric damage, or missing information.
#10
Cancelled
The order has been terminated before processing, either by the customer or the admin.

Categories

  • Define categories like Men, Women, Household.
  • Categories group items for pricing rules.

Attributes

  • Create attributes such as Color, Defects, Brand.
  • Attributes can add fees or be required fields.
  • Attach attributes to items for order-level capture.

Services

  • Create services like Dry Cleaning, Wash & Iron.
  • Services are used in pricing and order creation.

Items

  • Create items under categories (e.g., Shirt, Saree).
  • Assign default attributes and services if needed.

Prices

  • Set prices for item + service combinations.
  • Ensure correct store is selected before editing.

App Settings

General
  • Store name and basic preferences.
  • Branding and display defaults.
Order
  • Order prefix and start number.
  • Delivery days, urgent rules, discounts.
Tax
  • Tax name, type, and rate.
Tag Design
  • Enable fields and sort order.
  • Preview and print label layouts.

Countries & States

  • Manage location lists used in customer addresses.
  • Enable/disable specific countries or states.

Users

  • Create users and assign them to stores.
  • Deactivate users if access should be revoked.

Roles

  • Roles control permissions for modules.
  • Assign roles to users for access control.

Tag Design & Printing

  • Configure fields to print and their order.
  • Use live preview to validate spacing.
  • Print labels directly using the print button.

Troubleshooting

  • If data does not load, refresh and re-open the page.
  • For print issues, verify driver and label size.
  • Contact admin for password reset or access issues.